Wi-Fi or network cable: why streaming loses quality
Streaming platforms adjust picture quality to your connection, without warning you. Weak Wi-Fi can turn a 4K film into HD, or even lower. Here's how to tell whether your connection is holding back your TV, and how to fix it.
- 4K needs about 15 to 25 Mb/s stable
- A wall or a floor can split the Wi-Fi speed
- The network cable is the most reliable solution
- Otherwise: Powerline adapters, repeater or mesh Wi-Fi
What the streaming service does
Netflix, Disney+, YouTube or Auvio measure your speed continuously. When it drops, they lower the quality to stop the picture freezing. You won't see any message: just a slightly less sharp picture, flat patches of colour in gradients or blocks in dark scenes.
Test your connection
- Open your TV's browser or a speed test app, or use the built-in test in the Netflix app (see the help section).
- Run the test in the evening, when you usually watch films.
- Compare: below 15 Mb/s, 4K will be unstable; above 25 Mb/s, you're all set.
The solutions
The network cable
An Ethernet cable between the box and the TV. Nothing beats its stability. Allow a few euros for a flat cable that slips under a skirting board.
Powerline
Two adapters plugged into mains sockets carry the internet through the house's electrical wiring. Very effective in most Belgian homes.
Mesh Wi-Fi
Several units cover the whole house with a single network. More expensive, but ideal for large homes or multi-storey houses.
Some TVs only have a 100 Mb/s network port. That's more than enough for 4K, so don't worry if the figure looks low.
Frequently asked questions
Is my box's Wi-Fi 6 enough?
If the TV is in the same room or right next door, usually yes. Through several walls or across a floor, the speed drops quickly.
Does Powerline work everywhere?
It works well when the sockets are on the same consumer unit. Avoid plugging it into an extension lead.
Why is the picture good in the morning but worse in the evening?
In the evening, everyone is online, both at home and in the neighbourhood. Speeds drop and the service lowers the quality.
Come and compare the screens in person
At our Temploux shop, we switch on TVs side by side with your content. Or ask our expert salesperson online, right now.
Read next
Step by stepGetting the most from Netflix and Disney+ on your TV: picture, subscription, connectionPaying for 4K but the picture still looks blurry? The problem often lies with the subscription, the connection or an app setting. Here are the checks to make so you really get the most from Netflix, Disney+ and other streaming services.2 min read
Step by stepMy smart TV is lagging or glitching: the fixes that workSlow menus, apps crashing, screen freezing: before calling customer service, a few simple steps solve the vast majority of problems. The most effective one takes ten seconds.2 min read
PracticalGetting TV in Belgium in 2026: aerial, set-top box, apps or satelliteAerial, set-top box, app or satellite dish: in Belgium there are several ways to watch TV, and they don't all work with every television. Here's the full picture as of October 2026, to help you choose the right solution and the right TV.5 min read