Whirlpool: the questions we get asked most often
Whirlpool is a brand everyone knows, but it has changed a great deal: made by Beko Europe since 2024, with new ranges and new names. Here are our straight answers to the questions we get asked in store, sorted by theme.
- The brand : origin, reliability, link with Beko
- Appliances : laundry, dishwashing, cold appliances, cooking
- Warranty : 2 years legal guarantee, then €219 flat rate
- Buying at Nimestore: price, Nimesclub, trade-in
The answers below reflect what we know as of 16 October 2026, based on product sheets and official Whirlpool Belgium pages, and on our experience in store. The prices quoted are the public prices in the Nimestore catalogue: the product page is the reference, and Nimesclub members often pay less.
The Whirlpool brand
Is Whirlpool still an American brand?
The name is American: Whirlpool Corporation was founded in the United States. But in Europe, since April 2024, the brand's major domestic appliance business has been run by Beko Europe, a company controlled by the Turkish group Arçelik. It uses the Whirlpool brand under licence, as the brand's Belgian website states. In June 2026, Arçelik signed the acquisition of Whirlpool's remaining stake in Beko Europe; the brand licence agreement remains in force.
What is the link between Whirlpool and Beko?
The two brands belong to the same group in Europe. In practice, they share the app HomeWhiz and some factories. But they keep their own ranges, designs and technologies, such as 6th Sense or MaxiSpace at Whirlpool. In Belgium, their after-sales services are separate: each brand has its own number. For the other brand, see our Beko section.
Where are Whirlpool appliances made?
In Beko Europe's European factories: in Italy (notably for ovens and hobs), Poland, Slovakia, and Turkey for some dishwashers. The exact country of each model is shown on its product page or rating plate.
Is Whirlpool reliable?
It's a reliable mid-range brand. The Test-Achats reliability survey published in March 2026 finds, for its washing machines, more problems than average with the detergent drawer and with the buttons or touchscreens. For dishwashers, Whirlpool is not named among the brands with a particular weakness. Regular cleaning of the detergent drawer is enough to avoid most problems.
You may have heard about factory closures. Should you be worried?
Beko Europe has been reorganising its factories since 2024, and the press reports on it regularly. For you, the essentials don't change: the appliance is covered by the 2-year statutory guarantee, the Belgian after-sales service continues to operate, and European rules require certain spare parts to remain available for several years. We don't make predictions about the future of the factories.
Washing
Which Whirlpool washing machine for a family?
The FFBR10489BSVFR : 10 kg, class A, 1 400 rpm and FreshCare+, at 799,99 €. The FFD11489SVFR (11 kg, 649,99 €) offers even more capacity. For three people, a 9 kg model such as the FFBNA9269BVFR (499,99 €) is enough. All the details are on our Whirlpool washing page.
What does FreshCare+ do?
If you forget laundry in the drum, the machine turns it from time to time and releases steam, for up to 6 hours after the cycle ends. The laundry stays fresh and creases less. Note: the function does not work with the Delicates and Duvet programmes.
Are Whirlpool tumble dryers energy-efficient?
All three of our models are heat pump models, the most energy-efficient technology. The most economical is the CWD84MWBSFR : 8 kg, class C, 63 dB, around 62 € of electricity a year at 0,35 € per kWh. The other two are class D.
The dishwasher
Why does Nimestore stock so many Whirlpool dishwashers?
Because it's one of the brand's strong points: 24 models out of 53, freestanding, semi-integrated and fully integrated. Almost all take 14 place settings. See the full Whirlpool dishwasher range.
What is the MaxiSpace?
A tub 10 % larger than a standard Whirlpool dishwasher, according to the brand, which takes plates up to 32 cm in the bottom rack. With us: the W7FHS31S freestanding (15 place settings, 699,99 €) and the W8IHT40T fully integrated (1 199,99 €).
Why does my dishwasher door open by itself at the end?
This is the function NaturalDry : the door opens slightly at the end of the cycle to let the steam out, which improves drying without using more energy. It's not a fault.
Refrigeration and cooking
Does my Whirlpool freezer need defrosting?
Not if it's NoFrost, like the upright freezer WHFF6403W4E (404 L, 899,99 €): frost doesn't form. A chest freezer, however, has to be defrosted by hand when the layer of frost exceeds 3 to 5 mm.
Can I install a Whirlpool induction hob at home?
Usually yes, but ask your electrician first. A hob may need a dedicated 32 A single-phase circuit, and some cannot be connected to the 3 × 230 V network without a neutral, as in older Belgian homes. The model's manual is the reference.
What is pyrolytic cleaning?
An automatic oven clean at very high temperature: grease turns to ash that you simply wipe away. Several of our Whirlpool ovens have it, from 599 € with the OMR551RR0X. The WOI68PT1SXAF (1 049,99 €) combines pyrolysis and hydrolysis. See the Whirlpool cooking range.
Does Whirlpool make cookers?
We don't have any in our range, and we haven't found any in the Belgian ranges we checked. For a cooker, look at our other brands on our cookers page.
Warranty and aftersales
What guarantee applies to a Whirlpool bought in Belgium?
The 2-year statutory guarantee, provided by the seller. Whirlpool states that during this period, defects in normal use are repaired free of charge. The brand does not offer a longer free guarantee in Belgium.
What about the 10-year motor guarantee?
You'll see it mentioned on French forums, but we have found nothing official for Belgium. Don't count on it.
What happens after 2 years?
Whirlpool offers a fixed-price repair of 219 € incl. VAT, call-out, labour and parts included, with 3 months' peace of mind after the repair. There are also paid plans: EasyCare (to be taken out within the first 2 years), a protection plan or the Repair & Care option.
How do I contact Whirlpool after-sales service?
By phone on 02 263 33 33, Monday to Friday, 8am to 6pm, or online at whirlpool.be. All the details are on our Whirlpool maintenance and after-sales service page.
Buy from Nimestore
Why is the member price so different from the public price?
On many Whirlpool models, the price reserved for Nimesclub members is considerably lower than the public price. The product page shows both, and it is the product page that determines the price of the day.
Will you take back my old appliance?
Yes. When you buy a new appliance, your old appliance of the same type is taken back free of charge, even from another brand, as provided for by Recupel. The Recupel fee is included in the price.
I can't decide. What should I do?
Read our guide to choosing a Whirlpool, or pop into the store with your measurements and questions. We're happy to compare with other brands.
Before coming in for a built-in appliance, take three photos: the niche with a tape measure, the rating plate of your old appliance, and your fuse box if it's for a hob. With those, we can recommend the right model first time.
The most popular Whirlpool models
Washing Machine WHIRLPOOL FFBR10489BSVFR€799.00
Washing Machine WHIRLPOOL FFBNA9269BVFR€499.00
Tumble dryer WHIRLPOOL CWD84MWBSFR€699.00
Dishwasher WHIRLPOOL WFC3C42P€599.00
Dishwasher WHIRLPOOL W7FHS31S€699.00
WHIRLPOOL built-in dishwasher W8IHT40T€1,199.00
Whirlpool WHFF6403W4E Upright Freezer€899.00
Built-in oven WHIRLPOOL WOI68PT1SXAF€1,049.00Find the whole brand on our Whirlpool hub.
Frequently asked questions
Is Whirlpool a reliable brand?
Yes, it's a solid mid-range brand. The Test-Achats 2026 survey finds more problems than average with its washing machines, relating to the detergent drawer and the buttons or touchscreens, but no particular weakness with its dishwashers.
Does Whirlpool belong to Beko?
In Europe, since April 2024, Whirlpool's major appliance business has been run by Beko Europe, a subsidiary of the Turkish group Arçelik, which uses the brand under licence. The two brands share the HomeWhiz app, but keep their own ranges and, in Belgium, separate after-sales services.
Where are Whirlpool appliances sold in Belgium made?
In Beko Europe's European factories, mainly in Italy, Poland and Slovakia, and for some dishwashers in Turkey. The exact country is shown on each model's product page or rating plate.
What guarantee applies to a Whirlpool bought in Belgium?
Two years' statutory guarantee, provided by the seller. Whirlpool does not offer a longer free guarantee in Belgium. After two years, the brand offers a fixed-price repair of 219 € incl. VAT, all inclusive, or paid plans.
How do I contact Whirlpool after-sales service in Belgium?
By phone on 02 263 33 33, Monday to Friday, 8am to 6pm, or online at whirlpool.be. During the two-year statutory guarantee, contact the shop where you bought the appliance first.
Which Whirlpool dishwasher should I choose?
The WFC3C42P (freestanding, 14 place settings, class C, 6th Sense) at 599,99 € for a tight budget. The W8IHT40T (MaxiSpace fully integrated, class C) at 1 199,99 € for a high-end kitchen. The product page is the reference for today's price.
What does the FreshCare+ function do?
If laundry stays in the drum, the washing machine turns it from time to time with steam, for up to 6 hours after the cycle ends. It doesn't pick up odours and creases less. It doesn't work on the Delicates and Duvet programmes.
Will you take back my old appliance?
Yes, when you buy a new appliance, your old appliance of the same type is taken back free of charge, even from another brand, as provided for by Recupel.
Come and see the appliances in person
At our Temploux shop, we open the doors and compare drums and finishes. Or ask our expert sales adviser online, right now.
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