Frequently asked questions

Beko: the questions we are asked most often

In store, Beko raises many questions: is it reliable, where is it made, what warranty, what link with Whirlpool? Here are our frank answers, sorted by theme, to help you buy with full knowledge.

By Clément, home appliance specialist at Nimestore · 5 min read · Published 7 October 2026
In brief
  • The brand : origin, reliability, link with Whirlpool
  • Appliances : laundry, cooling, dishwashing, cooking
  • Warranty : 2 years statutory, 5 years subject to conditions
  • Buying at Nimestore: price, Nimesclub, trade-in

The answers below reflect what we know as of 16 October 2026, based on Beko's official product sheets, information from Beko Belgium and our experience in store. The prices quoted are the public prices on nimestore.com checked on 15 October 2026: the product page prevails, and Nimesclub members often get a reduced price.

The Beko brand

Where does the name Beko come from?

From the first two letters of its founders' names, Leon Bejerano and Vehbi Koç. The brand was born in Istanbul; its parent company Arçelik was founded in 1955.

Who owns Beko?

The Turkish group Arçelik, itself controlled by Koç Holding. Arçelik also owns Grundig, Blomberg, Arctic and Defy, and since 2024 has run Whirlpool's European brands (Whirlpool under licence, Indesit, Hotpoint, Bauknecht) within Beko Europe.

Are Beko and Whirlpool now the same thing?

Not quite. They belong to the same group in Europe, share the HomeWhiz app and some factories (Whirlpool dishwashers, for example, come from a Beko factory in Turkey). But each brand keeps its range, design and positioning: Beko focuses on value for money, Whirlpool on design and built-in appliances. In Belgium, distributors and after-sales services remain separate. See also our Whirlpool space.

Where are the Beko appliances sold at Nimestore made?

According to their official product sheets, most of our models come from Turkey. Some washing machines (BM3WFU47411B, BM14WFU39410) and fridges (RDSA240, RCSA270, BSSA315...) come from Romania.

Is Beko a 'budget' brand?

No, it's a brand with accessible prices. It offers four levels (b100, b300, bPRO 500, bPRO 700) and often includes more features than its competitors at the same price. Its limits lie elsewhere: average energy ratings on entry-level fridges, conventional motors on most washing machines, simpler finishes.

Reliability and lifespan

What does Test-Achats say about Beko?

In its reliability survey published in March 2026, Test-Achats finds Beko has more problems than average with the drain pump, leaks and the filter on washing machines, and on the buttons and touchscreens on dishwashers. Beko's average lifespan could not be calculated due to insufficient data. Detailed scores are reserved for association members.

How long does a Beko appliance last?

There is no reliable public figure specific to Beko. Across all brands, Test-Achats observes about 12 years for a washing machine and nearly 12 years for a dishwasher. Beko says it tests its appliances for the equivalent of 10 years of use. Regular maintenance remains the number one factor.

Is Beko's after-sales service any good?

Public reviews are mixed, with complaints about delays and waiting for parts. This is precisely the advantage of buying from an independent shop: during the two-year statutory warranty, we follow your case for you.

Washing

What is EnergySpin?

A technology that spins the drum up quickly to dissolve detergent better, even at low temperatures. Beko claims up to 35% less energy on everyday programmes. It features in our 7, 9 and 10 kg washing machines (from €379.99 to €499.99). Details in the Beko technologies.

Why does the Eco programme take three hours?

Because it heats the water less and makes up for it with a longer wash. It is the most economical programme, and the one on which the energy label is calculated.

Does a Beko tumble dryer use a lot of energy?

No: all our models are heat pump models, two to four times more efficient than an older condenser tumble dryer. Classes C to E reflect the new 2025 energy label, which is very strict.

Cooling

What does HarvestFresh really offer?

Three-colour lighting that mimics the cycle of the sun in the crisper drawer. Beko claims better preservation of vitamins, based on a laboratory test. In everyday use, vegetables keep their freshness better. Available here from €699.99 (B3RCNE415HW).

Why are so many Beko fridges in energy class E?

Because the A to G scale introduced in 2021 is very demanding, and class E is common on entry-level cooling. Compare the kWh per year on the label: between a fridge-freezer at 237 kWh and another at 295 kWh, the difference is about €20 a year.

What's the difference between MinFrost, No Frost and NeoFrost?

MinFrost: static cooling with half the frost, to be defrosted from time to time. No Frost: fan cooling without frost. NeoFrost: two separate fan circuits for the fridge and the freezer.

Dishwashing and cooking

Which Beko dishwasher is the quietest?

The BDFN26460G : 42 dB and class A, at €699.99. Among built-in models, the BDIN38440 claims 44 dB.

Can I install a Beko gas cooker myself?

No. The gas connection must be carried out by an approved installer, who checks the type of gas and adjusts the injectors if necessary. Our Beko gas models are designed for natural gas.

What is AeroPerfect?

‘3D' pulsed heat with three heating elements and a fan running at 1,650 rpm, which Beko claims is up to 27% faster and 40% more even than its previous range. It features in several of our cookers, including the FBE68314MXC (€699.99).

Warranty, after-sales service and parts

What is the warranty on a Beko?

Two years' legal guarantee for private buyers. Beko Belgium claims 60 months on registered built-in appliances (with a €95 charge per call-out from month 25 to 60) and on registered Selective Line appliances (€25 per call-out from month 25).

Is there a 10-year motor warranty in Belgium?

We have not found it on any official Belgian page. Beko announces it in other countries: as long as no Belgian document confirms it, we do not promise it.

Where can I find spare parts?

Come into the shop with the full reference and serial number, and we will order the part. European rules require spare parts to be available for up to 10 years for a list of washing machine and dishwasher parts. More details in Beko maintenance and after-sales service.

Buy a Beko at Nimestore

How many Beko appliances do you have?

119 appliances in the range: 6 washing machines, 9 tumble dryers, 22 dishwashers, 40 fridges and freezers, 15 cookers and ranges, 7 ovens, 13 hobs and 7 cooker hoods. It is our most represented brand.

What is the Nimesclub price?

A price reserved for members of the Nimestore club, often lower than the public price shown. It appears on every product page: ask in store about becoming a member.

Are the model references the same as elsewhere in Belgium?

Not always: we often sell French model references, while other Belgian retailers list similar variants. Always compare the full reference, letters included.

C
Clément's tip

If you're torn between two Beko models, look at three figures on the label: the energy class, the consumption (kWh) and the noise level (dB). That is often where the real difference lies, much more than in the names of the technologies.

The most popular Beko models

Back to the Beko area , or discover which Beko to choose.

Frequently asked questions

Is Beko a reliable brand?

Overall, yes, for the price. The Test-Achats 2026 survey does not place it among brands to avoid, but it reports more problems than average with the drain pump and filter on washing machines, and with dishwasher controls. Regular servicing makes a real difference.

Is Beko a Turkish brand?

Yes. Beko belongs to the Turkish group Arçelik (Koç Holding). Most of our models are made in Turkey, and some in Romania, according to their official product sheets.

What is the link between Beko and Whirlpool?

Since April 2024, Arçelik has operated Whirlpool's European activities within Beko Europe. The two brands share the HomeWhiz app and some factories, but keep separate ranges, designs and, in Belgium, separate after-sales services.

What warranty comes with a Beko bought in Belgium?

Two years' legal guarantee, provided by the seller. Beko Belgium adds up to 5 years on registered built-in appliances and Selective Line appliances, with a charge per call-out after two years.

How much does a 9 kg Beko washing machine cost at Nimestore?

The BM14WFU39410 (9 kg, class A, EnergySpin and steam) is €499.99 at public price. The 10 kg BM34WFT310411 is the same price. The product page is the reference, and Nimesclub members often get a reduced price.

Are Beko fridges noisy?

No: our models claim 35 to 40 dB, a discreet level. The quietest (35 dB) are the B5RCNE565HXBR fridge-freezer, the RCSA300K40WN and the multi-door B3RGNE544ZXP.

Can I put a Beko freezer in the garage?

Only the Freezer Guard models, such as the RFSM200T41WN and the RFNM200T40WN/1, which Beko says are designed for a room down to -15 °C. The others are not made for an unheated garage.

Will you take back my old appliance?

Yes, when you buy a new appliance, we take back your old similar appliance free of charge, even if it is from another brand, as provided for by Recupel.

Need advice?

Come and see the appliances in person

At our Temploux shop, we open the doors and compare drums and finishes. Or ask our expert sales adviser online, right now.

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