Bosch: the questions we're asked most often
At our Temploux shop, some questions about Bosch come up every day. We've gathered them here, with straight answers from our salespeople: the brand, the ranges, warranties, the app, installation and maintenance.
- The brand : Bosch, Siemens and the BSH group
- The ranges : series, French references, energy classes
- Warranties and aftersales : what is covered in Belgium
- Day to day : Home Connect, installation, maintenance
The Bosch brand
Is Bosch German?
Yes. Bosch home appliances are designed by BSH Hausgeräte, which is headquartered in Munich and has been 100% owned by the Bosch group (Stuttgart) since 2015. In Belgium, the brand is represented by BSH Home Appliances, in Brussels. The appliances are manufactured in the group's network of factories, in Europe and elsewhere.
What is the link between Bosch and Siemens?
BSH makes both brands, with Siemens under licence from Siemens AG. They share platforms, parts, aftersales and even repair prices. Many models are twins: for example the Bosch SMV6ZCX10E dishwasher and the Siemens SN65ZX16CE. Bosch focuses on simplicity and robustness, Siemens on design and technology. To find out more, read the Siemens section.
Why is Bosch so prominent at Nimestore?
Because it's a brand our customers know and ask for, it covers every product family and its aftersales service is well organised in Belgium. We have 89 Bosch appliances in our range.
Ranges and model references
What do Series 2, 4, 6 and 8 mean?
It's the range level, common to all families: Series 2 = the essentials, Series 4 = the best value for money, Series 6 = comfort, quietness and Home Connect, Series 8 = high end. The number is often written on the appliance and in the model reference.
Why don't two almost identical models have the same price?
A colour, a trim, a hinge, an option or a generation can make the difference. Compare the spec sheet line by line: energy class, noise, number of place settings, Home Connect. Sometimes the only difference is the finish.
Why are my Bosch appliances in energy class D or E?
Energy labels have been made stricter (2021 for fridges and dishwashers, 2025 for tumble dryers). A class E is now common for a fridge. Compare the kWh per year printed on the label rather than the letter alone.
Does Bosch make top-loading washing machines?
No, not in Belgium: Bosch only offers front-loading washing machines.
Warranty and aftersales
What warranties come with a Bosch?
Two years of statutory guarantee (from the seller), two years manufacturer's warranty, and free extended warranties after registration: 10 years on washing machine motors, 10 years against corrosion of dishwasher tubs. AquaStop is covered against water damage for the life of the appliance. Details in our aftersales page.
What is Bosch's ‘5-year' offer?
Bosch Belgium announces 5 years of free warranty when buying at least four built-in appliances, or one appliance from its Exclusiv line, subject to its conditions and after registration. Ask us whether your project qualifies before ordering.
Who should you call if something breaks down?
During the first two years, go through us: this is the statutory guarantee. You can also contact Bosch Belgium's aftersales service directly on 02 475 70 01.
Are Bosch repairs expensive?
Bosch publishes its rates: 99,99 € call-out and diagnosis, and an all-inclusive cap depending on the age of the appliance (359,99 to 479,99 €). That's rare and reassuring.
Home Connect and connected appliances
What is Home Connect really for?
Being alerted at the end of a cycle, starting an appliance remotely or during off-peak hours, downloading programmes, and letting aftersales run a remote diagnosis. Compatible hobs also control the hood.
Does my appliance work without Wi-Fi?
Yes, perfectly. The app adds convenience; it is never required for washing, cooking or cooling.
Does Home Connect work with Alexa?
Yes, on compatible appliances, such as our DWK87FN60 hood whose product page mentions Alexa voice control.
Installation and maintenance
Can a freestanding dishwasher go under a worktop?
Yes: our freestanding Bosch models can be integrated under a worktop by removing the top as described in the manual. Check the available height (84,5 cm with top).
Will my Bosch induction hob work on my installation?
It depends on its power: 4,6 kW for entry-level models, up to 7,4 kW for the most powerful. Have your circuit checked by an electrician. See our cooking page.
Will my built-in fridge fit my recess?
Measure the height and width (56 cm for a tall unit), and check the hinge type on your units (sliding or pantograph). Everything is explained in our cooling page.
How do I prevent bad smells in the washing machine?
Leave the door and detergent drawer slightly open, wipe the seal, clean the filter and run a drum clean programme every month.
Buy from Nimestore
Where can I see Bosch appliances?
At our Temploux store, where you can open the doors, try out the baskets and compare the finishes. Our expert advisor also answers online at any time to help you choose between two models.
Is the price shown on the website the right one?
The price shown on the product page is the one that applies when you place your order. Prices quoted in our guides are recorded on a given date and may have changed. Nimesclub members often get a lower price: check it on the product page.
Why do some model references end in FR?
These are French versions of Bosch models. The appliance is the same, give or take a few details (instruction manual, accessories, sometimes the name of a programme). If you have a question about registering the warranty with a French reference, ask us for the procedure before you buy.
What should I do with my old appliance?
In Belgium, the Recupel contribution is included in the price of every new appliance. It funds the collection and recycling of old appliances. You can take yours to the recycling centre or to a Recupel collection point. For any other option, ask at the store.
Do you deliver and install appliances?
The services offered with your purchase (delivery, positioning, connection) depend on the appliance and your situation. Ask at the store or our expert advisor: they will tell you exactly what is possible for your order.
To find out more
Built-in or freestanding: which should you choose?
A built-in appliance disappears into your cabinets and gives a consistent look to your kitchen, but it needs a recess of the right dimensions and is harder to replace. A freestanding appliance is easier to install and move, and is often cheaper for the same features. Bosch offers both for dishwashing and cooling. Our guide built-in or freestanding explains the advantages of each option.
How do I read the energy label on a Bosch appliance?
The label shows the class (from A to G), the annual consumption or consumption per 100 cycles, the noise level and, depending on the appliance, the capacity. Above all, compare the consumption in kWh: that is what shows up on your bill. It is all explained on our page on the energy label.
My Bosch washing machine or dishwasher has broken down: where do I start?
Note the code displayed, unplug the appliance, then check the simple causes: blocked filter, kinked hose, door not properly closed, tap turned off. Our guide to common faults will help you narrow it down. If the problem persists, call Bosch after-sales service or contact us.
The question people always forget: "Will it fit through the door?" Measure the doors, the stairs and the hallway before choosing a 70 cm fridge-freezer or a large freezer. It avoids a lot of surprises on delivery day.
Bosch must-haves in store
BOSCH WAN2827AFR Series 4 Washing Machine€529.00
Dishwasher BOSCH SMS2HTW03F€599.00
Fully integrated dishwasher BOSCH SMV6ZCX03E€1,239.00
BOSCH KGN33NSDB fridge-freezer€562.00
Built-in Oven BOSCH HBA571BB4€649.00
Induction hob BOSCH PVS831HC1E€899.00Going further
- The Bosch section and which Bosch to choose.
- Frequently asked questions about Siemens.
- The full range of our household appliances.
Frequently asked questions
Is Bosch a reliable brand?
Bosch is a very reassuring brand, with a national manufacturer after-sales service and long warranties on key parts. Brand-by-brand reliability surveys (Test-Achats, Que Choisir) are reserved for their subscribers, so we do not quote any specific ranking.
Bosch or Siemens: which should you choose?
Same group, same factories, same after-sales service. Choose on design, features and the current price. At Nimestore, Bosch covers the whole home; Siemens is sold only as built-in.
Where is my Bosch made?
BSH produces in 37 factories worldwide. Several built-in fridges that we sell carry the "Made in Germany" mention on their product page. For the other families, the factory is not publicly indicated by model.
Are FR references covered in Belgium?
The 2-year legal warranty is owed by the seller, so by Nimestore, whatever the market of the reference. For Bosch commercial warranties (motor, drum, 5 years), ask us for the appropriate registration procedure.
Is Home Connect paid for?
No, the app is free. You need a smartphone, a SingleKey ID account and Wi-Fi at home.
How long does a Bosch appliance last?
No manufacturer guarantees a lifespan. Bosch commits to 15 years of availability of essential parts for recent large appliances, and regular maintenance often makes the difference.
Can I see the appliances before buying?
Yes, at our Temploux store. Our expert advisor also answers online at any time.
Come and see the appliances in person
At our Temploux shop, we open the doors and compare drums and finishes. Or ask our expert sales adviser online, right now.
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